1 pella will provide parts or exchange at its option any door determined to be defective in ma terial or workmanship for a period of five 5 years from the original date of purchase.
Pella storm door lock removal.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
The storm door s bottom expander sweep may be dragging on the threshold.
If either does not operate when the door is open the hardware needs to be replaced.
For the first 12 months this will be done at no cost to the purchaser and a reinstallation credit of up to 25 will apply.
The striker plate is what the striker is held by.
Once the door is open operate the handle and turn the deadbolt.
Contact pella to purchase a replacement handle then install it on your door according to the manufacturer s instructions.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
Choose a style below to learn more and find the door that best fits your needs.
From the interior side of the door remove the screws holding the handle in place.
Loosen the two expander screws and raise the expander so that the rubber sweep just touches the top of the threshold.
Contacted pella storm door service at 866 809 9460.
The storm door guy does a step by step walk through on how to disassemble a storm door handle in this case specifically a pella select or ashford model.
There may be a pocket of air pressure between the primary door and storm door.
Step 2 replace the entire lockset if the handle cannot be removed.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.