Pella Screen Door Customer Service

Find out what information is needed when requesting a service visit. You re buying more than just a window or door. Pella s attractive selection of storm doors are designed to suit your preferences including screens that roll out of sight or decorative designs.

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Chat online with a pella storm door professional to get expert answers to all of your questions.

Pella screen door customer service.

You re getting the experience and service of local new jersey pella professionals committed to your satisfaction. The screen should snap up resetting the tension of the rolling mechanism. Contact pella support for questions about your windows patio doors entry doors storm doors or garage doors. Enter your postal code to find the pella service location nearest you.

Pella storm doors and screen doors are built with the quality and craftsmanship that go into all of our products. Choose a style below to learn more and find the door that best fits your needs. We ordered our pella entry door through lowe s on june 18 of 2020. If you need assistance with your pella product you ve come to the right place.

A call our customer service department at 1 888 646 5354 or write to pella warranty service 2333 eastbrook drive brookings sd 57006 usa. Lower the glass panel about half way. We ll do everything we can to make working with us easy and flexible. Open the door and place a hand on each side of the screen material one inside and one outside of the door.

Pull down on the screen about six inches and then release it. I want to thank brett for his great customer service and the team leader ricky for a great installation experience. You need to replace fixed panels in sliding glass doors. Contact pella customer service.

The screen balance mechanism may need to be reset. B furnish the original or a copy of the sales receipt or other documents showing the original purchase date and that you are the original purchaser of this door. Call us at 973 575 0120 or email us to schedule service. Pella serial number find the serial number on your window patio door or entry door to ensure fast accurate service.

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