The door opening may be out of square which can happen as a home settles.
Pella door lock stuck.
Loosen them a turn to relax the tension.
If either does not operate when the door is open the hardware needs to be replaced.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
The inside hinge rail screws could be too tight.
Contacted pella storm door service at 866 809 9460.
Lubricate the hinges with silicone spray or 3 in 1 oil.
The door might be difficult to latch and release if the strikes are misaligned.
Spray a silicone spray lubricant into the door s latch mechanism.
Each case of stuck door can have its own challenges and solutions due to the variety of factors that can contribute to this type of situation and because of the many different door designs door hardware and door functions.
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If your door is new the hinges could be tight until they receive some use.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
Pry off the plastic covers loosen the screws and slide the strikes up or down a few millimeters.
Find the latch rail.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
Once the door is open operate the handle and turn the deadbolt.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
I cannot open my pella storm door step 1.